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“The service received from Samantha during the eye test was first class and could not be faulted. I was made to feel completely at ease the whole time. The staff were excellent and extremely professional in helping me to choose the glasses I required. When collecting the glasses I was put at ease with them ensuring the fit was correct. I was also advised that any follow-up adjustments would be no problem. I found it to be an excellent and first class service in the care of such an important thing as eyesight.”

– Maurice Devall via Google Reviews

“Exceptional service – thank you all so much! I’ve been putting off getting new glasses for ages after a bad experience at another opticians. Sam and her team have just given me the best experience I’ve had with any business ever. The premises are immaculate, everyone went above and beyond with their care and attention to detail. Sam explained everything so well and I learned things I didn’t know despite having visited opticians for 36 years. I felt in incredibly safe hands and I received a friendly welcome from everyone. I absolutely love my new glasses. I would unreservedly recommend you for sight tests, glasses and sunglasses and to anyone looking to get a masterclass in just how amazing independent businesses can be. You’ve inspired me. Thank you so much x”

– Louise Carrier via Google Reviews

“Excellent experience. Welcoming and knowledgable staff. I always go to Sam for my eye tests. She is amazing, and I wouldn’t trust anyone else. Wide choice of frames and lens options and support from staff to choose what was right for me. Communication regarding delivery of my new glasses was spot on. My glasses were fitted really well, and my vision is great. The whole team is always friendly and polite. I wouldn’t go anywhere else. Thank you so much.”

– Susan Whalen via Google Reviews

“What an exceptional service! The entire team exhibited politeness, professionalism, and helpfulness. Not only was the service impeccable, but I’m also thoroughly delighted with the frames and lenses. Thank you to all the staff.”

– Matty Scott via Google Reviews

“Always a warm welcome on arrival. First class professional opticians with excellently equipped clinical area. Samantha is informative and thorough. An extensive range of frames to choose from along with great support staff to advise. An independent award winner in Tettenhall.”

– M Hall via Google Reviews

“I highly recommend this optometrist. Extremely thorough examination with state of the art equipment which was very reassuring. The lovely ladies very patiently helped me choose some great frames as there is a huge selection. Very pleased overall”

– Hilary Simpson via Google Reviews

“I recently went to Samantha for my biennial eye exam. The whole process from booking the appointment to the examination was extremely professionally handled. I needed new glasses and as last time she had a great array of styles and her staff provided great advice on what style suited me. People have commented on my new glasses and how they look me and are very stylish. A truly great experience all through the process I can’t recommend Samantha and her team highly enough”

– Patrick Bowers via Google Reviews

“SHO is a small independent optometrist service but don’t let its size put you off. The staff are knowledgeable and friendly. From the first moment I stepped inside I was made to feel welcome and valued. As it was my first time, a full history was taken as well as a detailed description of how I use my glasses. The sight test used up to date test cards and techniques and the main optometrist, Samantha, didn’t mind answering my questions. Emma assisted me with choosing glasses and took her time, not stopping until I was sure that I had the correct frame. That was a week ago. Today I collected my new glasses and again I was met by friendly staff and Emma gave me the time I needed to feel relaxed with my new pair. It’s been a great experience all-round and I thoroughly recommend them.”

– James Orotayo via Google Reviews

“My annual eye test and subsequent visits to collect new glasses this year proved just as pleasant as my first visit last year. Sam is very thorough and explains things in simple terms. All members of this lovely team are professional, approachable and helpful. Once again, Emma guided me, thoughtfully, through their vast selection of frames. Thank you… I do appreciate it… and I love my new glasses!”

– Ann Taylor via Google Reviews

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